Contact Us

Vellismith

Contact Us

We respond to all queries within 48 hours — Monday to Friday, 11am to 6pm IST

💬 WhatsApp +91-9062982656 Fastest response. For order queries, delivery updates, and general questions.
✉️ Email hello@vellismith.com For all queries including returns, exchanges, partnerships, and media.
🕐 Customer Service Hours Monday to Friday 11:00 am to 6:00 pm IST. Queries received outside hours are answered the next working day.
⏱ Response Time Within 48 hours We respond to all queries within 48 working hours. WhatsApp is typically faster.
For order-related queries: Please have your order number ready when you contact us. It is in your order confirmation message. This helps us respond faster and more accurately.

Registered Office

Vellismith is a brand of Kamadhayini Consumers Private Limited, registered in India.

Kamadhayini Consumers Private Limited

46/4, Novel Tech Park

Kudlu Gate, Hosur Road

HSR Extension, Bengaluru 560068

Karnataka, India

✦   Office visits by appointment only. Please contact us before visiting.

Quick Help

Before reaching out you may find your answer faster in our policy pages.

  • Where is my order? — Check your dispatch confirmation for the Shiprocket tracking link. If not dispatched yet, orders take up to 15 working days.
  • Can I return or exchange? — See our Return & Exchange Policy.
  • What are your delivery charges? — See our Shipping Policy.
  • How do I care for my jewelry? — See our Jewelry Care guide.
  • Can I get a custom design? — Yes. Select Custom Design Enquiry in the form above and describe your idea.
  • Do you do repairs? — Yes, for regular customers. Select Repair or Replating in the form above.

Vellismith is a brand of KAMADHAYINI CONSUMERS PRIVATE LIMITED
hello@vellismith.com  |  WhatsApp +91-9062982656